1. No Refund Policy

All payments made to Vybif are final and non-refundable. Once a payment is processed and credits are added to your account, we do not offer refunds, cancellations, or exchanges under any circumstances.

This policy applies to all purchases including but not limited to:

• Credit packages for AI personality analysis
• Premium features and services
• Any additional services offered through our platform

2. Reason for No Refund Policy

Our AI-powered personality analysis service provides immediate value upon purchase. Once you receive:

• Access to your detailed personality analysis report
• AI-generated insights and recommendations
• Digital content and analysis results
• Credits added to your account

The service has been delivered in full, making refunds impractical and unfair to our business model.

3. Technical Issues

If you experience technical difficulties that prevent you from accessing your purchased services:

• Contact our support team immediately at support@vybif.com
• We will work to resolve technical issues within 48 hours
• Our team will ensure you receive the services you purchased
• Technical support is provided free of charge

4. Payment Processing

Important: Please review your purchase carefully before completing payment. Once payment is processed through our secure payment gateway (Razorpay), the transaction cannot be reversed.

We recommend:

• Reviewing our sample report before purchasing
• Understanding what services you will receive
• Ensuring you have a stable internet connection
• Using a valid email address for account access

5. Credit Validity

Credits purchased through our platform:

• Are valid for 365 days from the date of purchase
• Cannot be transferred to another account
• Cannot be converted back to cash
• Will expire after the validity period

6. Exceptional Circumstances

In extremely rare cases where our service fails to deliver due to system errors or data breaches on our end, we may consider compensation on a case-by-case basis. Such decisions are at our sole discretion.

7. Dispute Resolution

Any disputes regarding payments or services must be raised within 7 days of purchase. All disputes will be handled according to Indian law and jurisdiction.

For any concerns, contact us at:

8. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after policy changes constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this refund policy, please contact us: